Supply and Logistics in Humanitarian Action

CCC Commitments and Benchmarks

Commitments Benchmarks
Commitment 1

Essential supplies necessary to alleviate humanitarian suffering in women and children are deployed by UNICEF and partners.

Policy  |  Tools
Benchmark 1

All pre-agreed commodities are delivered to the country within specified time frames (72 hours, 2 weeks and 8 weeks); All commodities are delivered to point-of-use or partner.

Commitment 2

Supply response by UNICEF and partners is appropriately resourced.

Policy  |  Tools
Benchmark 2

Financial, material and human resources to support supply delivery are identified, accessed and deployed.

Programme Action

  • Preparedness
  • Response
  • Early Recovery


  • Identify and compile all supplies required to respond to all CCC activity implementation; create and maintain long-term agreements with suppliers at the global, national and regional levels.
  • Arrange adequate and cost-effective stockpiling strategies for emergency supplies, where appropriate; establish and maintain long term agreements (with service providers or other agencies) for the provision of transport and freight services; and evaluate procurement processes of prospective local partners.
  • Establish partnership agreements for the provision of in-kind goods and services.
  • Identify member(s) of the Supply and Logistics team to receive interagency, emergency supply simulation, certification and/or other forms of training.
  • Source potential Supply and Logistics candidates for the internal and external staff roster and submit the list to the Supply Division.
  • Ensure that Supply and Logistics staff are familiar with tools and templates available through the supply intranet; and sensitize key programme staff regarding emergency processes, freight budgeting and estimation, and inland logistics costs.
  • For business continuity purposes, ensure that emergency arrangements with vendors and suppliers are established in case of crisis. This will include the development of service-level agreements with these entities, ensuring preferred customer status for UNICEF.
  • Identify alternative strategies in the event that vendors and suppliers are unable to comply with these agreements.
  • Conduct supply planning exercises to identify medium- and long-term supply inputs, and investigate possible local and regional sources.
  • Assess the procurement capacity of government counterparts and operational partners for specific product groups, including construction materials.
  • Identify capacity gaps within government counterparts and operational partners; prepare plan for capacity strengthening for possible transfer of identified logistics activities following a response.


  • Ensure early collaboration with all logistics partners; ensure UNICEF presence within the logistics cluster; and actively engage with UNICEFled clusters, providing guidance on supply activities within those clusters, including potential provision of free or pooled transport, storage, or other service provision.
  • Provide supply input for programme implementation at the onset of the emergency; ensure that a first-response supply plan is created and that product costs (including freight and inland logistics costs) are calculated and factored into budgets and appeals.
  • Design a Supply and Logistics concept of operation with the Supply Division and regional support, detailing supply sources, border crossings, warehouse requirements, corridors, partners and potential routing bottlenecks; ensure availability of adequate and acceptable management storage facilities.
  • Ensure adequate supply-chain management, particularly for tracking and inventory.
  • Monitor all logistics and procurement activities from origin to final distribution, and provide regular updates on the status of receipts and deliveries.
  • Based on the logistics concept of operations and the initial supply plan, request additional staff resources within 72 hours.

Early Recovery

  • Prepare a medium- to long-term supply plan with identified resource and staffing needs and a revised logistics concept of operation to cover the period from the end of the appeal to the next update of the annual work plan.


  • Emergency Coordination Unit
  • Strategy
  • Response
  • How to order
  • Stockpiling and Hubs
  • Useful Links

Emergency Coordination Unit



How to order

Stockpiling and Hubs

Useful Links

Additional Resources