Emergency Deployment Kit

Operations: Guidelines & Tools

On the Plane


Operations Quick Read
This text gives an overview on how UNICEF Operations support humanitarian programming. This in intended as an essential reading for persons deployed to support UNICEF Country Offices in humanitarian action, whether already UNICEF staff or external deployees, whether engaged in programmes or operations support or senior managemaent. For UNICEF staff seasoned in humanitarian action, issues around which new policy or guidance exist and/or where evaluations show frequent weaknesses are highlighted for quick reference. The following operational areas are covered:

  • Media & Communications
  • Security
  • Human Resources
  • Finance and Administration
  • Information Communication Technology
  • Standby Partnerships

Navigating Business Processes- Experience of WASH in Emergencies Colleagues
This text is not an official document and has been prepared by WASH in Emergencies colleagues in HQ based on information presented at UNICEF WASH in EMERGENCIES Training, and based on experiences collected from CO, RO and HQ staff. It provides information on the following business processes:

  • Partnership Agreements (including: PCAs, SSAs
  • Human Resources (including Standby Partners)
  • Supply and Logistics

On the Ground


WASH in Emergencies Training

These presentations elaborate on the "Navigating Business Processes" document. Developed by the WiE Unit in Programme Division, presentations are included on: Finance; Contracts and Partnerships; Supply and Logistics; Human Resources; Implementation Arrangements


Operations Sites for More Detailed Information: Each of the below issue pages provides the essential Policy and Standards, and Guidelines and Tools. Resources listed are both UNICEF produced and inter-agency. Their relevance to commitments in the CCCs is directly noted. Additional resources are also highlighted.